Terms of Service

Last updated: September 16, 2026

The agreement

By using this website or placing an order, you agree to these terms. If anything here is unclear, email hello@trymaisy.com before ordering — a person will actually answer.

Products

Product descriptions state what each product is, what it contains, and how to store it. Products are sold for the purposes stated on their product pages and labels, and are not intended to diagnose, treat, cure, or prevent any disease. Always read the full product page and label before purchasing.

Eligibility

You must be 18 or older to purchase from this store.

Ordering & payment

All prices are in USD. We reserve the right to refuse or cancel any order — including for suspected fraud or errors in pricing or product information — with a full refund of any amount paid.

Guarantee & refunds

Refunds and our money-back guarantee are described in our Returns & Refunds policy, which is part of these terms.

Accuracy of information

We work hard to keep every page accurate, but we don't warrant that all content is error-free. If we discover an error that affects your order, we'll contact you before proceeding.

Intellectual property

All content on this site — text, images, branding — belongs to Maisy and may not be reproduced without permission.

Limitation of liability

To the fullest extent permitted by law, Maisy's liability for any claim related to an order is limited to the amount you paid for that order.

Changes

We may update these terms from time to time; the date above reflects the latest revision. Continued use of the site after changes means you accept the updated terms.